“Lorraine made me very comfortable. She explained the mediation process very clearly and made sure I understood every step. She was very attentive when listening to me and I felt so at ease. It is such a difficult time for me at the moment and after having my first assessment with Lorraine I already feel so much better and feel confident that the mediation process will work best for us and our children. Thank you so much.”

— Becky

“I was very nervous about MIAM appointment. Lorraine explained to me the whole process carefully, professional, calm and very knowledgeable. I know I have made the right choice to start mediation just wish I would know all that sooner. I was made aware of many different aspects and potential situations that are part of the mediation.”

— Teresa

“Lorraine was very easy to talk to and I felt at ease explaining my situation. I feel confident that my case was heard with dignity and respect.”

— Aaron

“I had a meeting with Lorraine, I felt she listened to me and had empathy, I was able to discuss issues in a comfortable setting, and offload I actually felt it was more like a counselling session and felt much better afterwards”

— Tracey

“I was very nervous about my first initial interview with the mediation services,not knowing what to expect or having knowledge of how exactly mediation works. But all my worries and concerns were soon settled when upon entering the meeting via video link I was greeted by a lovely lady named Lorraine with whom I was able to talk both confidently with and felt immediately at ease when the discussion was explained and discussed in a very clear and helpful manner in understanding how meditation would be the most effective way forward in hopefully reaching a successful conclusion in regard to resolving my ongoing financial settlement.”

— Sharon

“Lorraine was so kind and patient with me. She explained everything so well . I’m very grateful for her help.”

— Chloe